Returns & Exchanges

Your satisfaction is our long-term pursuit. Once your package has arrived, we strongly suggest you to open it and check to make sure the items meet your requirement. Before the return, please don’t remove the tag and keep it in new or unused condition as original.
The products can be returned or exchanged within 14 days after received. A new product may be exchanged for another product or returned for a refund.
Exchanges 

Exchanges can be made within 30 days of purchase. Due to regulations, items must be in new and unused condition, in original packaging with ribbon and tag attached. Custom orders are not available for exchange. 

To exchange by mail: 
Please contact our Customer Service Department to begin your exchange by mail. We can be reached at info@mumanme.comand we will be happy to assist you. Return shipping is paid by customer.

Returns 

Returns can be made within 30 days of purchase. Due to regulation, items must be in new and unused condition, in original packaging with ribbon and tag attached. Refunds will be issued in the form of original payment. If your item was shipped, we are unable to refund the original shipping cost. Custom orders are not eligible for return.

To return by mail:
Please contact our Customer Service Department to begin your return by mail.  We can be reached at info@mumanme.com and we will be happy to assist you. Return shipping is paid by customer.